We’ve all been there — stranded on the side of the road in need of help. Whether it be mechanical troubles, low on fuel, or needing directions.

When out on the road, you’ll know that you are protected by an organization that cares about the safety of you and your family. Our customer service representatives respond quickly to provide you the best service and protection available anywhere.

Whenever you travel, you’ll enjoy the secure and confident feeling of knowing that you are protected by Birchwood Roadside Assistance.

Call any of our dealers to learn more about how you can benefit from this exclusive offer.

24-Hour Emergency Roadside Assistance Benefits

You are covered for emergency road service throughout Canada and the United States.

24-Hour Towing Service

We will tow you up to 80 km to the nearest Birchwood Automotive Dealership or up to 8 km to the nearest service station. Extended distance will be an additional expense.

24-Hour Mechanical First Aid

You will be provided with any service requiring minor adjustments (exclusive of parts) to enable a disabled vehicle to proceed under its own power, where available.

24-Hour Tire Change Service

You may have your tire changed with your inflated and functional spare tire.

24-Hour Emergency Delivery

A service truck will deliver emergency supplies of gasoline, water, oil, or other necessary supplies. You will only pay for the cost of the supplies.

24-Hour Emergency Battery Service

You are covered for battery boosts and minor adjustments to alternators, starters, etc. while on the road.

24-Hour Lost Key Service

If keys are locked inside your vehicle, you will be assisted in gaining entry to the vehicle’s passenger compartment only. Locksmith services may be dispatched as needed at your expense for labour and key making.

Rental Car Discounts

You are entitled to take advantage of our rental car discount codes and pre-negotiated group rates which are honored at thousands of locations throughout Canada and abroad.

Map Routing Service

We will, at no charge, provide you with four-colour mapping and travel route information.

Theft And Hit & Run Protection

A $500 reward is offered for information leading to the arrest and conviction of anyone responsible for Hit & Run damages or stealing your vehicle.

I’ve received a code, how do I use it?

Your code needs to be registered on our Roadside Assistance web site at www.birchwoodroadside.ca. Once you’ve registered your vehicle, you’ll be provided with a print out form which includes your 24-hour emergency toll free phone number, the claims and customers service number, and the date your roadside assistance expires.